“I spent many hours contacting AT&T through phone calls and store visits, and they would not honor their sales quote,” he says. “Instead of paying $36 for the iPhone11 - $1 a month for 36 months - I’m paying $500, or $13.89 per month. ![]() “But after three months, I didn’t get the credit,” says Nguyen. The AT&T rep said it would take three billing cycles for the credit to show up. “He told me that adding an iPhone11 and a fourth line would cost $1 per month over 36 months,” he says. While he was in a chat session, a representative made him an offer he couldn’t refuse. Nguyen says he was moving three of his cell phones to AT&T. OK, so how exactly does AT&T get a bill wrong by $499? But will Nguyen be able to get his refund? How AT&T got a bill wrong by $499 There are ways you can avoid a similar misunderstanding, which I’ll get to in a minute. ![]() Currently selling in 54 countries and growing, our mission is to deliver simple solutions to travelers worldwide heading out on their next adventure. We provide specialty travel insurance services and benefits to travelers visiting or working internationally, including in the world’s most hard to reach places. Elliott Advocacy is underwritten by battleface - At battleface, we deliver insurance that doesn’t quit when circumstances change.
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